Evolving tools for the technician workforce

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ARA-TECH by PlatformXR is a proprietary Augmented Reality software utility providing OEMs multifaceted tools to improve support and consistency, reduce training time, and complete work more efficiently within industries that have fluctuations in labor performance and availability.

Beyond Remote Assist

Informed, detailed instruction on maintenance, repair, and training, with applicable schematics, insightful guidance,

with a cloud infrastructure.

Headset Capture of Live Demonstrations

  • Manufacturing Equipment

  • Automotive

  • Aerospace

  • Small Form Machinery

  • Medical Devices

  • Isolated Machine Components

Macro &

Micro Fitted


Field Purposed

  • Training

  • Troubleshooting

  • Repair

  • Maintenance

  • Assembly

  • Performance Verification

UI System 01

Palm Menu

Use main menu to dive through procedures and tasks, start, pause, and finish job, flag important issues or log notes for the job report.

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The Benefits

  • Labor costs saved in the form of time to complete work

  • Ongoing cost savings for training on equipment and on-the-job procedures

  • Consistency across service quality and standards

  • Reduced machine downtime for customers 

  • Record keeping and reporting of service over time

    • Technician accountability​

    • Insights into procedural improvements

  • Replace need for service technician travel


Cloud Dynamics

  • Continuous integration for updates and expansion

  • Performance metrics & data collection

  • Track/trend failures & issues -- machine or personnel

  • Machine learning to predict and guide technicians through appropriate steps and processes

  • Auto-generated job reports

  • Synchronized updates across all devices

Book a consultation

to discuss your needs

and solutions further.


Evolving tools for the technician workforce

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